NEVER Give Christus Health Insurance Your Bank Information

Christus Health Insurance withdrew $1217 from my account IN ERROR yesterday, 5/16. I spoke with customer service and was told it would be fixed within 24-48 hrs (which is bad enough). As of this morning I had not gotten my money back, though my $265 monthly

payment check has been cashed.

Now they are telling me it’s going to be 5-7 days to get my $1,217 back.

Taking $1,217 could result in hundreds of dollars of overdraft fees. This is not just “inconvenient”. What if my rent check was due? What if I had an emergency? What if I need to buy groceries? I've only got about $100 left in my checking account after this fraudulent charge.

I have emailed them asking to

a) Give me my money back NOW.

b) Delete every piece of financial information they have about me in their accounts. I do NOT want these people having access to my bank account.

No one has replied.

I hate sounding like a ranting lunatic, but for a company to take $1,200 out of your bank account IN ERROR and then not put it back for 5-7 business days is disastrous for some of us.

Never give these people your bank account info. When I spoke with the first customer service agent, she immediately recognized my problem. Apparently it happens frequently.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Diversity of Products or Services
Additional Fees

  • What I liked
      No items
  • What I disliked
    • Being wrongly charged 1200

Reason of review:
Fraudulent charge
Preferred solution:
Full refund
Monetary loss:
Product or service
Christus Health Insurance
Review category
review #849601 by

Author wants to be contacted by the company. Learn more

Had an experience with Christus Health? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Christus Health. However, many companies do monitor reviews on our site.

You were reading a complaint about Christus Health.
Filing a new complaint about